DWUL Program Listing Guide

• Use the recommended name format: [Location Name] (Day of week): [Program Name] - [Term/season]. Example: Baker Drive (Mon): Awesome Program - Winter 2024.
• Include the term or season when several terms are being set up together.
• Complete the location, address, and confirmed school-room information.
• In Notes about Location, state whether registration is limited to an SD43 school and grade range or open to the public. This field is required to open registration.

• Upload an appropriate program photo. It becomes the main image on the program page.
• Add applicable City, Activity, Category, and other tags so families can find the listing through search and filters.
• Start typing a tag and select the correct value from the dropdown list.

• Add every regular session date. An eight-session program should list eight regular dates.
• Enter the regular start and end times and confirm the school dismissal time on the school website.
• Use Special Dates when a session has a different time, including early-dismissal days.
• Use No session for Pro-D days, school closures, and holidays.
• The Number of sessions field is calculated from the dates entered.

• Capacity is required before afterschool-program registration can be opened.
• Cost is the total for all sessions and should include any GST charged by the Provider.
• Include the DWUL platform and card-processing cost in the final listing price. The current guide uses 10% platform service plus 2.9% + 30¢ card processing.
• External Link and Upload Flyer are for information listings that do not take registrations through DWUL.
• Enter minimum and maximum ages when a program is restricted by age or grade. For a whole-school range, these fields may be left empty when appropriate.

Example from the guide: a $100 base program is entered as approximately $113 after the service fee is included.

• Identify the school, public-access status, grade or age range, dates, times, special dates, and no-session dates.
• Explain the program, benefits, activities, what participants should bring, and who to contact with program questions.
• Include registration help: activate new Parent accounts by verification email and contact registration@dwul.io for activation issues.
• For E-Transfer, use registration@dowhatuluv.ca or registration@dwul.io. Late registrations should select E-Transfer and confirm the prorated amount.
• Include the cancellation process: submit a Cancel Request; pre-start requests are reviewed by DWUL; later requests require Provider approval.
• Approved requests receive credit by default. Refunds are available on request, less non-refundable card-processing fees. E-Transfer refunds take approximately 10–14 days.

• Turn the registration toggle on and Save or Update the listing. Turn it off and save again when registration should close.
• When registration is open, copy the program-page URL or use the Share button for schools and families.
• For school emails, list each program name and hyperlink it directly to the applicable registration page.
• To add an external clickable link in the description, highlight the text, use the Link control, add the destination, and choose Open in new window when appropriate.